Staples in Shelton, CT Open now

Reviews about Staples

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  December 27, 2019, by Jason Waters
  The employees is of this establishment are useless. They have no sense of customer service and loyalty appreciation. We needed to have a simple poster printed and were told that it would be ready at 8:00 PM while the order was placed at 11:00 AM. That's 9 hours!!?? I called them several times and asked if it's possible to print it sooner, and were told NO, the person in printing department was extremely rude, and after speaking to a manager, we were told that we need to resubmit the order and pay extra for a rush. We have been customers at this location for a long time, and they are NEVER THAT BUSY that they wouldn't be able to find 10-15 minutes of their time to print this poster. Even 2 hours would be fine. It's very disappointing. Just the level of service provided and the way this situation was handled was absolutely unacceptable.
• ★ ★ ★ ★ ★

  May 12, 2019, by Nancy Symski
  Bought a printer, liked the employee who helped us. No high pressure, just gave us information on what we were looking at, let us make our own decision, found us a better deal on printer ink on line, and price matched it, had it sent to our house. Great service
• ★ ★ ★ ★ ★

  January 30, 2019, by Kavan Reddy
  Salespeople were very helpful, saw I was looking for something and helped me find it in seconds. Saw other salespeople helping other customers. Young and energetic!